Return to BMW Convertible Top 1996-2002 Z3 TwillFast Canvas Black
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  0 of 0 people found the following review helpful:
 
1 of 5 WORST customer service EVER!! (as in NONE!!!) September 30, 2024
Reviewer: William from Mission Viejo, CA United States  
Back plastic window has a bit of a rippled look to it in the center. Have called their sales & so called “customer service” (JOKE) line, as well as their tech support line several times! No one EVER answers the phone!! Although suggests that your call is VERY IMPORTANT to them & someone will call you back!!! Good luck with that one!!! 😩🤬🥴 The top overall that I had professionally installed looks great otherwise. Let’s just hope it holds up long term & doesn’t leak; as I’m sure their one year warranty is probably meaningless!!! Only good experience was they shipped it out right away and I got it the next morning. They have horrible reviews from way too many dissatisfied customers; and an F rating with the BBB!!! Wish I had read ALL the bad reviews before I chose to spend $700 with them!!!😱

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  1 of 1 people found the following review helpful:
 
5 of 5 Highly recommend April 10, 2023
Reviewer: Steven Desmarais from Swansea, MA United States  
I purchased the Twillfast top for my wife's 1996 BMW Z3. This product fit absolutely perfectly. I recommend replacing the tension cables but unfortunately this supplier does not offer them. Sourced elsewhere. I do wish the rear window was a   zip in like the factory top had. Great top.

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  0 of 0 people found the following review helpful:
 
5 of 5 September 8, 2022
Reviewer: david qualls from Highland, AR United States  
Great top fits perfect

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  1 of 1 people found the following review helpful:
 
5 of 5 Great product, some tricky install tips July 1, 2022
Reviewer: George Wiles from Ashland, VA United States  
The top was perfect. Zero issues. The install guide was good but not perfect. Here are some tips:
1. When removing the old top and directed to cut between the rear window and trunk with a box cutter, be careful to not cut the two webs attached to the back hoop. It’s just behind the top fabric. I almost cut it and was trying not to.
2. When removing screws on the old top use a magnetic bit or put something to catch them. I lost two down in the rear body.
3. Keep your doors open when you are wrestling with the rear bow with the staples. I had my door shut and got some scratches.
4. I’d recommend attaching the screws that line up the top with the new cable bracket before you stretch and glue the front edge instead of just after. They have to line up, so do them first.
5. Don’t freak out over how tight the top is when you first latch it. It gets easier to latch in just a few hours as it stretches out.
Took 12.5 hours, but I could do a second one in 8 now that I know what to do.

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  0 of 0 people found the following review helpful:
 
5 of 5 Great delivery service. March 30, 2022
Reviewer: John Whateley from Berry, New South Wales Australia  
I am in country New South Wales in Australia and I ordered my soft top on Thursday and it was delivered to me on the following Monday. Yes, it was expensive for freight but that is better service than I can get for a delivery from Sydney, just 2 hours away. Well done guys. I am yet to fit the top so I am unable to comment in that regard.

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  0 of 0 people found the following review helpful:
 
5 of 5 Softtop replacement BMW Z3 by myself February 2, 2022
Reviewer: Bart Stappers from Sevenum, Limburg Netherlands  
Good quality softtop & good fit. Had a water leakage but now it’s solved. Easy to install with the manual.

I have to admit I used some you-tube video’s as well to understand some details correctly.

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  0 of 0 people found the following review helpful:
 
5 of 5 BMW z3 top October 22, 2021
Reviewer: Nate from Norfolk, VA United States  
Quick responses, quick shipping. Fits just as it should.

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  0 of 0 people found the following review helpful:
 
5 of 5 speed and quality! August 25, 2021
Reviewer: FR from Finland  
ordered my top and it came overaeas shipped within a week. ridiculously fast. the quality of it is at least, if not better than my original top. Price was better than more local shops. overall highly recommended. the only improvement suggestion is the installation manual. pictures were clear but , for example a tools requirement list and a few more details would have been better.

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5 of 5 Top July 26, 2021
Reviewer: Joyce Reynolds from Princeton, IN United States  
The top fit like a glove.

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  0 of 0 people found the following review helpful:
 
5 of 5 Nice top! July 1, 2021
Reviewer: Chris from Chelmsford, MA United States  
I've been stretching the life of my old top for years and the window finally broke.  After installing this top my car looks new again.  I got caught in a heavy down pour and there were no leaks!  Fit is perfect and smooth.

Installation was a little involved since I was not familiar.  Instructions were ok, but there were gaps where I wasn't sure what to do.  I found an online video that helped.

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